Hey Mary Jane

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You can reach our Customer Service team at support@heymaryjane.com. Operating Hours: 9 AM - 6 PM (Pacific Time) Monday - Friday. Feel free to take a look at help center for many commonly asked questions.

How do I reach HMJ customer support?

General Information

What is Hey Mary Jane?

How did Hey Mary Jane start?

Why is Hey Mary Jane different?

What forms of payment does Hey Mary Jane accept?

Is my payment information secure?

Does Hey Mary Jane offer financing?

Do you offer Bulk purchases?

Where can I buy your products?

I forgot to use my coupon!

Trouble with payment due to AVS mismatch or invalid billing address

Will you charge sales tax on my order?

When will my credit card be charged?

How Do I Use My Promotional Coupon Code

Refunds, Returns, and Exchange Policy

How do I process a Return or Refund?

How do I process an Exchanges

What do I do if I received a damaged item?

How long does it take to get a refund?

Refunds, Returns, and Exchanges

How long does an order take to deliver?

Do you offer Free Shipping?

Can I modify my order after it's been placed?

How can I cancel an order?

How can I check the status of my order?

Can I track my package?

Where does Hey Mary Jane ship from?

What do I do if I receive the wrong order?

Do you Ship to My State or Country?

Why Has HMJ reached out regarding an invalid address?

My tracking number says “delivered” but I haven’t received my package.

There's an item missing from shipment

There’s a charge on my card but I didn’t receive an order confirmation email.

Why did I get an email stating I still have items in my cart after ordering?

A product is out of stock, when can I order it?

Shipping & Delivery

How do I create/manage my subscription?

How do subscriptions work?

What are the benefits of being a subscriber?

Subscriptions

Can I Take Hey Mary Jane  Products with Prescription Drugs?

How long does it take for HMJ products  to work?

What time of day is best to take your products ?

Can you get "high" from The HMJ products ?

Whats the differnce between cannabis and hemp?

How much dosage should I take?

How long should I take Hey Mary Jane products ?

Are HMJ's products safe for Pregnant/Breastfeeding Women?

Do I have to be 21 to purchase Hey Mary Jane's products?

Which gummies can I use for pain relief?

What is the difference between Isolate, Broad and Full Spectrum CBD?

Can CBD Gummies interact with medications I am taking?

How long will a bottle of gummies last me?

Is HMJ Created At a Safe Facility?

Product Questions

Do you offer gift cards?

Do you have any physical store locations?

Miscellaneous

How do I create an account?

How Do I See My Recent Order History?

How Do I Add or Update My Payment Method?

How Do I Change My Saved Billing and Shipping Addresses?

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Account Management

How do I reach HMJ customer support?Updated a year ago